FAQ'S
General Questions
What is your brand about?
We are a faith-based apparel brand spreading God's word through simple, inspiring designs. Our goal is to encourage people to live out their faith boldly and comfortably.
Who prints your products?
Our products are printed and fulfilled by Printify, a trusted print-on-demand service. Each item is made to order to reduce waste and ensure high quality.
How can I contact your support team?
You can email us at seanluckie@yahoo.com or use the contact form on our Contact Us page. We're happy to help!
Orders & Shipping
How long does it take to process my order?
Since all products are printed on demand, it typically takes 2-5 business days to produce your item before it ships. Once it ships, you'll receive a tracking number via email.
How long does shipping take?
Shipping times depend on your location and the Printify partner used to fulfill your order.
How much does shipping cost?
Shipping fees are calculated at checkout based on location and the products in your order.
Do you ship internationally?
Yes, we offer international shipping to United Arab Emirates, Austria, Australia, Belgium, Canada, Switzerland, Czechia, Germany, Denmark, Spain, Finland, France, United Kingdom, Hong Kong, SAR, Ireland, Italy, Japan, South Korea, Malaysia, Netherlands, Norway, New Zealand, Poland, Portugal, Sweden, and Singapore.
How do I track my order?
Once your order ships, we'll send you a tracking number via email. You can use it to follow your package until it arrives.
Returns & Refunds
What is your return policy?
We have a 30-day return policy. If you're not completely satisfied with your purchase, you may return it within 30 days of receiving your order.
What are the return eligibility requirements?
To be eligible for a return, your item must meet the following conditions:
- It must be in the same condition that you received it.
- It must be unworn or unused, with tags still attached.
- It must be in its original packaging.
How do I start a return?
To begin the return process, please contact us at seanluckie@yahoo.com with your order number and reason for the return. We'll provide you with a prepaid return shipping label and instructions on how to return your item.
Are refunds available?
Once we receive your returned item and confirm it meets the eligibility requirements, we'll process your refund to your original payment. Please allow up to 5-10 business days for the refund to appear on your account.
Who pays for return shipping?
We offer free return shipping! Simply use the prepaid return label we provide when starting the return process.
Payments & Discounts
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay at checkout.
Do you offer discounts or promotions?
We occasionally run special promotions. Be sure to check our website or follow us on social media for updates on sales and discounts.
Do you offer group of bulk discounts?
Yes, we offer discounts for bulk or group orders! Please email us at seanluckie@yahoo.com with your request.